Support

MicroIntegration Support Options

envelop.png  Email Support

For email support, email mihelpdesk@microintegration.net.

Email is a quick and easy way to submit a help desk support ticket.  Please be sure to provide a detailed description of your issue in the body of the email. 

 

users.png  Client Portal

Click here to access the Client Portal.

The Client Portal allows you to create service tickets, stay updated on the status of your tickets, and manage your IT related projects all from a Web browser.

 

phone.png  Phone Support

For 24x7 phone support, call 574.236.5602.

There are times when you might not be able to Email our helpdesk or login to your client portal.  When it just makes sense to speak to someone who can begin the support process for you, we have a dedicated support number to call.

 

bubbles.png  GoToAssist

Click here to access GoToAssist.

GoToAssist is our remote-support solution that helps us solve your computer problems in less time, no matter where your system is located.

 

stats.png  eG Enterprise Monitoring Portal

Click here to access eG Enterprise.

eG Enterprise is our intelligent performance monitoring solution that delivers automatic diagnosis, proactive alerts and complete performance visibility across dynamic IT environments.